Quotes By Peter DruckerEffective leadership is not about making speeches or being liked; leadership is defined by results not attributes.
The manager is a servant. His master is the institution he manages and his first responsibility must therefore be to it.
It is better to pick the wrong priority than none at all.
A manager's task is to make the strengths of people effective and their weakness irrelevant - and that applies fully as much to the manager's boss as it applies to the manager's subordinates.
what's absolutely unforgivable is the financial benefit top management people get for laying off people. There's no excuse for it. No justification. No explanation. This is morally and socially unforgivable, and we'll pay a very nasty price.
I would hope that American managers--indeed, managers worldwide--continue to appreciate what I have been saying almost from day one: that management is so much more than exercising rank and privilege, that it is much more than \"making deals.\" Management affects people and their lives.
Almost everybody today believes that nothing in economic history has ever moved as fast as, or had a greater impact than, the Information Revolution. But the Industrial Revolution moved at least as fast in the same time span, and had probably an equal impact if not a greater one.
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In all recorded history there has not been one economist who has had to worry about where the next meal would come from.
Management by objectives works if you first think through your objectives. Ninety percent of the time you haven't.
Management is doing things right; leadership is doing the right things.
Plans are only good intentions unless they immediately degenerate into hard work.
Quality in a product or service is not what the supplier puts in. It is what the customer gets out and is willing to pay for. A product is not quality because it is hard to make and costs a lot of money, as manufacturers typically believe. This is incompetence. Customers pay only for what is of use to them and gives them value. Nothing else constitutes quality.
So much of what we call management consists in making it difficult for people to work.
The computer is a moron.