Quotes By George BoxThe benefits provided by worker participation are twofold. Quality is improved because of the finding and fixing of a very large number of problems, but also, and perhaps equally important, moral is improved.
The old-fashioned idea of a good manager is one who is supposed to know all the answers, can solve every problem himself, and can give appropriate orders to his subordinates to carry out his plans... A good modern manager is like a good coach who leads and encourages his team in never-ending quality improvement.
Statistics is, or should be, about scientific investigation and how to do it better, but many statisticians believe it is a branch of mathematics.
the management system which makes only a pretense of valuing employee involvement and encouraging employee empowerment merely breeds cynicism.
All Models Are Wrong But Some Are Useful