Management, business, leadership and investing quotes and many other famous quotes

A company could put a top man at every position and be swallowed by a competitor with people only half as good, but who are working together.
No one can measure the loss of business that may arise from a defective item that goes out to a customer.
Your purpose is to identify where in the process things go wrong, not who messed up. Look for systemic causes, not culprits.