Quotes In BusinessSome people read business books looking for confirmation. I read them in search of disquiet. Confirmation is cheap, easy and ineffective. Restlessness and the scientific method, on the other hand, create a culture of testing and inquiry that can\'t help but push you forward.
There is scarcely anything in the world that some man cannot make a little worse, and sell a little more cheaply. The person who buys on price alone is this man's lawful prey.
You never really hear the truth from your subordinates until after 10 in the evening.
I think the biggest single thing that causes difficulty in the business world is the short-term view. We become obsessed with it. But it forces bad decisions.
No one travelling on a business trip would be missed if he failed to arrive.
Good design can't fix broken business models.
You cannot be a success in any business without believing that it is the greatest business in the world... You have to put your heart in the business and the business in your heart.
If you have a business model that relies on customers being misinformed, you better start working on changing your business model.
Mr. Wrigley believed in this: Put all your eggs in one basket and watch the basket. They don't do that today. This is the old-fashioned way I'm talking about. He carried it on to his business. Do one thing and stay with it.
That's the ultimate gratification in any business situation - do customers buy the product? And do they use it and do they come back and buy more of it?
I went into the business for the money, and the art grew out of it. If people are disillusioned by that remark, I can't help it. It's the truth.
Profit in business comes from repeat customers, customers that boast about your product and service, and that bring friends with them.
We believe strongly that in the long term, we will be better served - as shareholders and in all other ways - by a company that does good things for the world even if we forgo some short term gains. This is an important aspect of our culture and is broadly shared within the company.
If I had asked my customers what they wanted, they would have said a faster horse.
Most entrepreneurs are merely technicians with an entrepreneurial seizure. Most entrepreneurs fail because you are working IN your business rather than ON your business.
My experience has shown me that the people who are exceptionally good in business aren't so because of what they know but because of their insatiable need to know more.
At a car dealership, the person who sells the car is the hero, and also gets the commission. But if the mechanics don't service that car well, the customer won't return.
It's always easier to apologize for something you've already done than to get approval for it in advance.
It is time to recognize conventional MBA programs for what they are - or else to close them down. They are specialized training in the functions of business, not general educating in the practice of management.